Information Technology Management

When we work in information technology, it is common for us to think of ourselves only as technology people...

Managing a technology landscape is similar to managing a project portfolio. Technology leaders must focus on re-balancing their technology portfolio in ways that will deliver the highest business return...

There are two layers to Strategic I.T. Planning: The Business Layer and The Technical Layer. The Business Layer is built top-down: starting with...

As you know, the purpose of business process mapping is to map business processes in order to eliminate inefficiencies, increase customer value in business processes...

Information technology managers have traditionally recruited based on skill set. As information technology organizations have expanded from hiring only developers...

Information technology managers tend to think that the sole purpose of their department is product delivery. While setting up computers, managing the information...

Sales leaders, marketing leaders and account managers spend a significant amount of time controlling the costs of customer acquisition, customer retention and customer attrition...

The annual budgeting process is primarily based on historical data. However, the demand that information technology spend directly contribute to revenue and profit growth is a forward looking need...

Many information technology professionals start working on less formal projects and work their way up to large, complex projects...

Emotional Intelligence is commonly characterized as one's ability to connect with, persuade, and lead people. While the result of emotional intelligence is unique leadership...